HOW DID BRASS KNUCKLES GET STARTED?
A: 3 friends with a vision.
WHY CAN’T I BUY CARTS ONLINE
A: It’s illegal to ship cannabis product.
WHAT ARE YOUR WHOLESALE PRICES?
A: Thanks for your interest in our product line. We only work with licensed shops in CA and NV. If you are representing a licensed dispensary or want Brass Knuckles carried in your dispensary, please follow the link below and provide us with your contact information; we’ll have our director of sales to get in contact with you. We DO NOT SELL OR SHIP any product directly to patients. For all other inquiries please contact us via text at (831) 425-9770. Want to Carry Brass Knuckles OG™ In Your Licensed Dispensary?
DOES BRASS KNUCKLES PRODUCT STILL HAVE PESTICIDES?
A: All of our products are lab tested to ensure delivery of the highest-quality products to patients. We never had a pesticide issue, we have a counterfeiting issue.
DOES BRASS KNUCKLES PRODUCT CONTAIN NICOTINE?
A: No, our product has ZERO nicotine in it.
HOW DO I KNOW IF MY SHOP IS LEGIT AND LICENSED?
A: You can check the states BCC list.
CAN YOU PROVIDE A LIST OF SHOPS WITH REAL BK?
A: Check out this article posted on our website: If It’s Not From One Of These Licensed California Dispensaries It’s Not Authentic Brass Knuckles
I PURCHASED A DEFECTIVE CART, CAN I GET AN EXCHANGE?
A: We apologize for the inconvenience. Please return it to the collective you purchased it from for an exchange. We Warranty all manufacture defective product directly through the licensed dispensary you received it from. The dispensary provides an exchange to you and we provide a replacement item directly to them on their next scheduled delivery from Brass Knuckles.
If your dispensary has any resistance or hesitation, they can address any questions or concerns directly with their Brass Knuckles rep. It’s against state and federal law for us to ship product directly to consumers. We apologize for the inconvenience and thank you for your continued support.
MY SHOP NO LONGER SELLS YOUR PRODUCT, HOW CAN I GET AN EXCHANGE?
A: This needs to be addressed directly through your dispensary. We cannot exchange product through the mail or directly to consumers.
WHAT BRASS KNUCKLES CARTS HAVE THE HIGHEST THC LEVELS?
A: All product potency ranges between 75-80%
WHAT CAN I DO TO PREVENTS LEAKS?
A: Keep your product away from sunlight and heat.
HOW DO I GET MY CART TO UNCLOG?
Remove the cartridge from the battery and run the cartridge under hot water while placing your index finger over the opening in the mouthpiece and your thumb under the coil. Do this until you see movement in the material.
WHICH CART IS THE MOST FIRE?
A: They’re all Fire.
WHAT ARE THE MOST POPULAR HYBRID, INDICA & SATIVA STRAINS?
A: Forbidden Fruit (Hybrid), Skywalker (Indica)
WHEN WILL YOU DROP ABRACADABRA AGAIN?
A: It’s always been available.
WHY DO YOUR CARTS TASTE LIKE HEAVY HITTERS?
A: They copied our Terpene profiles.
DO BRASS KNUCKLES HAVE AIR VENTS / AIR HOLES ON THE SIDE OF THE MOUTHPIECE OF THE CART?
A: Not currently.
DOES BRASS KNUCKLES COME IN HALF GRAMS?
A: No, we only offer full grams at this time. We have always delivered over a full gram to our patients in each of our different generations of cartridges. We have sophisticated filling equipment that actually fills by weight not by volume. We fill to 1.1g. We are confident that our process is accurate and setting the standard for integrity in our industry.
DOES ALL BRASS KNUCKLES PACKAGING SAY “THIS IS A MARIJUANA PRODUCT”?
A: Only packaging sold in NV has “THIS IS A MARIJUANA PRODUCT” state compliant statement. Packaging sold in CA have a compliant statement that says “Super Premium Vape Cartridge.”
ARE BK CARTS LABELED “1 GRAM OF FIRE” OR “1 GRAM OF DISTILLATE”?
A: As of January 1, 2018 all BK cart packaging should read “1 Gram Of Distillate”
IS THE SERIAL HOLOGRAM ON THE PACKAGING NEW?
A: Yes, effective August 1st 2018.
WHERE IS THE HOLOGRAM SERIAL NUMBERS FOR AUTHENTICITY LOCATED?
A: Product manufactured after August 1st 2018, has a number hologram on the side of the childproof packaging case. It’s simple and easy to spot.
SHOULD THE BACK OF THE PACKAGING SAY “SC LABS”?
WILL THERE BE CHANGES TO THE PACKAGING DESIGN TO DISTINGUISH BETWEEN COUNTERFEITS AND FAKES?
REAL / FAKES
IS MY CART REAL/AUTHENTIC?
A: Not Sure, Authentic product is only sold through licensed dispensaries in the states if CA and NV and comes in childproof packaging. Also, product manufactured after August 1st 2018, has a number hologram on the side of the packaging case. It’s simple and easy to spot.
HOW CAN YOU IDENTIFY FAKE BRASS KNUCKLES CARTS FROM AUTHENTIC CARTS?
A: Check out this article posted on our website: How To Spot Fake Brass Knuckles
ARE YOU WORKING TO STOP FAKES, REPLICA, AND COUNTERFEIT BRASS KNUCKLES? FROM BEING SOLD?
A: It’s a difficult process. We are working diligently towards stopping FAKE Brass Knuckles from being sold illegitimately.
DO YOU SHIP?
A: No, it’s illegal to ship cannabis product.
IS BRASS KNUCKLES AVAILABLE IN COLORADO?
A: Not currently but we do plan to have product available in the CO market in 2019.
WHERE CAN I GET YOUR OFFICIAL BATTERY?
A: Authentic product is only sold through licensed dispensaries in the states if CA and NV. Try searching Weedmaps for a location near you stocking our product.
WHERE IS BRASS KNUCKLES SOLD IN LA?
A: only at state licensed dispensaries. Try searching Weedmaps for a location near you stocking our product.
HOW CAN I BECOME A BRAND AMBASSADOR?
A: You can submit your contact information to us with a brief bio for consideration HERE.
WHAT IS THE BEST SETTING FOR ADJUSTABLE BATTERIES?
A: 3.7 or 3.8 is the best setting.
WHY IS BRASS KNUCKLES SO EXPENSIVE?
A: We do not set retail price points, those are set by the dispensaries.
WHAT IS THE BEST WAY TO CONTACT BRASS KNUCKLES OG?
The best way to reach us is via text message at (831) 425-9770.
Please Note: if you do not complete the contact form by adding your contact info to our phone-book, you most likely WILL NOT receive a response from our company. Adding your info to our phone-book gives us the permission needed to send you messages in order to further assist you with any questions or concerns you may have.